Delivery Policy

At Dubai Touch Group, we aim to ensure timely and reliable delivery for all orders placed through our website.

Delivery Time

Delivery timelines may vary depending on the nature of the order, availability, and confirmation of required information.

Estimated delivery or completion timelines, if provided, are only indicative and may change due to operational or technical reasons.

We will make reasonable efforts to deliver within the communicated timeframe.

Order Processing

All orders are processed after successful payment confirmation and verification of required details.

If additional information, approvals, or confirmation is required from the customer, delivery timelines may be affected.

Delays

Delivery may be delayed due to factors beyond our control, including but not limited to:

Incorrect or incomplete information provided by the customer
Delayed responses or approvals from the customer
Technical, operational, or third-party related issues

In such cases, we will inform you as soon as reasonably possible.

Customer Responsibility

It is the customer’s responsibility to ensure that all required details, information and approvals are provided accurately and on time.

Dubai Touch Group will not be responsible for delays or non-delivery caused by incorrect, incomplete or late information submitted by the customer.

Delivery Confirmation

Once delivery or completion has taken place, it will be considered final unless an issue is reported within the time stated in our Return & Refund Policy.

Contact Us

If you have any questions about this Delivery Policy, please contact us at:

Dubai Touch Group
Email: info@dubaitouchgroup.com
Call Us: +971 4 313 2020