Return/Refund Policy

At Dubai Touch Group, we are committed to providing a smooth and transparent experience for our customers.

Cancellation

You may request to cancel your order only if the request is made before the order or work has been processed or started.

Once the order has been confirmed and processing has begun, cancellation may not be possible.

To request a cancellation, please contact us as soon as possible with your order details.

Refunds will be considered only in the following situations:

If your refund request is approved, the amount will be refunded to your original payment method.

Please allow 7 to 14 working days for the refund to reflect in your account, depending on your bank or payment provider.